Archive for the ‘Uncategorized’ Category

Technical Support Detective

Wednesday, January 18th, 2012

“For the past several months I have been using this device in the field. My primary duty assignment is in surveillance. The earpiece (FreeMotion 100 with Wireless Remote Push To Talk) works awesome and I’ve had no trouble with other members of my unit hearing me just fine. As you may recall I was less than impressed with previous products that I had from your company. I would have to say that my opinion has changed greatly.”

Note:  This FreeLinc customer tried our original FreeMotion 200.  He gave us another opportunity to show him we’ve come a long way with changes in product design and technology since our original release in 2006.  Department policy prohibits the use of department/name to avoid the appearance of endorsement.  Customer has 35 years of law enforcement experience and is the Technical Support Detective with a metropolitan agency.

Gabriel Garcia – Osceola County Sheriff’s Office, FL

Friday, December 16th, 2011

“I want to take the time to express my experience with Customer Service contact, Julia Johnson. Julia went out of her way and beyond the necessary to make me a lifetime customer of FreeLinc by helping me with my purchase process instead of just blowing me off and moving on to another customer.

She kept me in mind by being patient and understanding. Most importantly, she kept in mind that I was in dire need of the equipment and help. That alone amazed me. She stepped out of the box by helping a LEO by quickly shipping me the tools to help me do my job.

Hope and wish all good things to such a professional person.”

Sgt. Jeff Myers – Island County Sheriffs Office, WA

Thursday, August 4th, 2011

“I have been using my FreeMic 200 (with the FreeLinc Ultra Light Custom EP) for about 18 months now. I am completely and totally satisfied and impressed with the system. The light weight, ease of use and sound quality are amazing.

My department’s jurisdiction is mostly suburban and rural with some heavily wooded areas and farm land. There have been numerous times, during my 28 years in law enforcement, that I have had my corded mics ripped away by obstructions (or by disagreeable persons on their way to jail) leaving me to search for my mic somewhere near my feet. With the FreeMic 200, I do not have a cord dangling from my uniform to hang up on branches, barbed wire, or to be grabbed by resistive / combative subjects, which greatly increases my safety on the job. The clip on the FreeMic 200 is sturdy and I’ve not had it come off my uniform yet.

Yet another benefit of the FreeMic 200 is the freedom to mount the mic anywhere I choose. I am right handed but left “eyed” so wearing the corded mic on the normal left shoulder position interfered with my ability to utilize a long gun. The alternative was to stretch the cord across my back to the right shoulder, which was at times uncomfortable. The FreeMic 200 lets me comfortably wear the mic on my right shoulder. The PTT mounted on the radio adaptor allows me to use my left hand to transmit, without having to reach across my body. The battery life is great. One 6 hour charge at the beginning of the week is all it takes to get me through 4 – ten plus hour shifts.

We also have a military airbase in our county. The FreeLinc Ultra Custom EP helps me to hear important communications when operating in the high noise zones as well as keeping those transmissions private when contacting “bad guys” or operating in areas where I want to reduce my noise signature. It is very well made, lightweight and comfortable. I sometimes forget I am wearing it…”

John Moellmer – Timpanogos Emergency Response Team, UT

Thursday, August 4th, 2011

“I have used the FreeMic 200 for several years for wilderness medical response in many different situations – rain, snow, heat, and cold and have never had any problems with the system. Being free from the hassle of cords is a major benefit in providing medical assistance in mountainous situations. The battery in the microphone is long-lasting, the audio quality is excellent, and the on-microphone volume adjustment is very convenient.

In addition to an outstanding product, the customer service provided is absolutely top notch! After several years of use, the clip on the back of the mic broke and needed replacement. Customer Service provided me prompt, accurate, and excellent service in order to get the microphone quickly repaired. FreeLinc has a top quality product and a Customer Service department to match. Thanks so much!”


Utah State University PD Making the Switch

Wednesday, March 2nd, 2011

Logan, UT-Feb 25, 2011-Police Officers patrolling Utah State University are now safer and more comfortable, thanks to new FreeLinc wireless systems.

“My officers look better, but most important, we are rid of a heavy microphone cord which could be used as a weapon against the officers,” stated Steven Mecham, Police Chief at Utah State University.

All full-time USU Police Officers and Fire Marshals now use the FreeLinc system.

FreeLinc’s FreeMic 200 and FreeMotion 200 provide the officers with a secure communication system for their portable radios without the hazards and hassles of typical corded or wired systems. Both interface with standard-issue portable radios through a FreeLinc adapter, which transmits a secure magnetic signal to a remote cordless speaker mic or headset.

Incidence of officers being attacked with their own radio speaker microphone cords and entanglement concerns have made many departments rethink the safety of traditional corded speaker microphones.

“One of my officers borrowed a FreeLinc Cordless Speaker Mic from a neighboring police department. He highly recommended the system for its convenience, comfort, and reliability. I like being rid of the bulky cord,” Chief Mecham further said.

“We are proud to have Utah State University as our customer,” stated Randy Bailey, FreeLinc CEO and President. “We are eager to continue to provide Chief Mecham and his officers the quality products and support they have come to expect and deserve from FreeLinc.”

FreeLinc Hires New Sr. Vice President – Doug Hebert

Monday, November 2nd, 2009

Orem, UT– FreeLinc, a pioneer and market leader in wireless communication for two-way radios announces Mr. Doug Hebert as Senior Vice President.  As a member of the executive management team at FreeLinc, Mr. Hebert will have responsibility for sales in the public safety, private security and commercial marketplaces.

Doug Hebert retired as the Assistant Special Agent in Charge of the United States Department of Justice Drug Enforcement Administration (DEA) after 26 years of service.  He started in DEA’s San Diego Field Division, and was promoted to Group Supervisor in Phoenix, Arizona, supervising Arizona’s Methamphetamine Investigative Task Force.  Doug was then re-assigned to Staff Coordinator at DEA Headquarters in Washington, D.C.  Subsequently, he was promoted to Section Chief DEA Headquarters in their Domestic Operations Mexico & Central America Section.  His next promotion was to Assistant Special Agent in Charge of DEA’s Phoenix Field Division, overseeing enforcement groups, task forces, money laundering operations, and training.  In 2009, as part of a DEA nationwide initiative, Doug established two Tactical Diversion Task Forces in Arizona, to address the diversion of pharmaceutical controlled substances throughout Arizona.

“Doug’s credentials in law enforcement, gained with over 25 years of hands-on experience, are perfect for the markets that we serve.  Doug’s leadership will help assure that FreeLinc’s products and services match perfectly with the needs of our clients.  We are thrilled to have Doug join FreeLinc,” stated Randy Bailey, FreeLinc
President and Chairman.

FreeLinc Awarded GSA Schedule Contract and Increases Secure Wireless Capabilities in Government Market

Monday, February 9th, 2009

GSA Schedule 70 contract streamlines procurement of FreeLinc’s secure wireless products and capabilities for Government customers
Orem, UT — January 8, 2009 – FreeLinc, the pioneer and market leader in secure, wireless, two-way radio accessories and wireless capabilities, announced today the award of a five-year U.S. General Services Administration (GSA) Schedule 70, Contract Number: GS-35F-0116V for providing government agencies with FreeLinc’s patented line of secure wireless products and capabilities.

“We are excited to be awarded the GSA Schedule contract; we feel it’s an important vote of confidence from the U.S. government for FreeLinc as a trusted vendor,” said Anthony Sutera, CEO of FreeLinc. “This milestone provides our current and new government customers a streamlined process to purchase FreeLinc’s exclusive, patented, secure wireless products and capabilities. We are committed to strengthening our government channel, and now agencies at the federal, state, local, and municipal levels can access our equipment with preferred pricing, faster acquisition times and lower administrative costs.”

Government customers can now conveniently access and order FreeLinc products online through the GSA Web site. More information and links can be found on the FreeLinc Web Page. Among the products that will be available through the GSA Schedule:

  • FreeMic 200 Cordless Speaker-Microphone
  • FreeMotion 200 Wireless Push-To-Talk Headset
  • FreeLinc Dual-Muff Cordless
  • FreeLinc Radio Adapters for Motorola, M/A-Com, and Kenwood radios

FreeLinc Donates Phones for Women in the Community

Monday, February 9th, 2009

PROVO, Utah (Jan. 9, 2009) – A donation of approximately 50 new cell phones was made to United Way of Utah County by FreeLinc. The phones will go to the Center for Women and Children in Crisis.

“As a member of the Utah community, FreeLinc is proud to make this donation,” said Randy Bailey, President of FreeLinc. “We value our relationship with the Center for Women and Children in Crisis in Utah County and desire to continue to provide support as needed.”

FreeLinc, an Orem-based company, is the market leader in secure wireless capabilities: www.freelinc.com. This donation is valued at more than $2,000 and will allow women in the Center for Women and Children in Crisis to have a cell phone with them in case of an emergency.

“We’re grateful for companies like FreeLinc who are looking for ways to advance the common good in Utah County,” said Bill Hulterstrom, President and CEO of United Way of Utah County. “This generous donation will increase the safety of some of our community’s women in need by allowing them to always have an emergency phone.”

FreeLinc Signs Army Contract

Monday, November 3rd, 2008

Orem, UT – October 20, 2008 – FreeLinc, the pioneer and market leader in secure wireless capabilities, announced today that it has signed an agreement with the US Army Natick Soldier Research Development and Engineering Center (NSRDEC) located in Natick, Massachusetts to further develop and integrate its Near Field Magnetic Communications as part of a four year goal to remove all cables on soldiers.

Building on the successes of the Future Force Warrior (FFW) Advanced Technology Demonstration (ATD) and the lessons learned from the successful demonstration of Land Warrior (4-9 Manchu System) in the Iraq Theater, NSRDEC will develop technologies through Advanced Technology Objectives (ATOs). Those ATOs will focus on research in the following areas: Soldier Protection, Small Unit Lethality Integration, Soldier Power, Small Unit Systems Integration and Demonstration, Soldier Network Integration, and Soldier Mobility & Enhanced Load Carriage.

FreeLinc will be working on the Soldier Planning Interfaces and Networked Electronics ATO, working both in the lab and with soldiers at the annual field trials at Fort Dix, NJ.  Further information about the program can be found online at: http://nsrdec.natick.army.mil/about/techprog/index.htm.

Anthony J. Sutera, FreeLinc CEO, stated “We have a very unique opportunity to accelerate the insertion of our technology into the core of a program that will finally enable the advanced capabilities the Army has been developing for the last decade. Removing the cables on this system will give the warfighter greater communications capabilities, increased situational awareness, better command and control and at the end of the day, save lives.”

FreeLinc, founded in 2003, is the largest wireless accessory communications company in the industry. Its patented product capabilities use the latest generation of near-field magnetic induction (NFMI) technology enabling highly reliable, secure communications. FreeLinc’s communications capabilities are of special interest to the military because of its inherent security, non-radio frequency (RF) protocols, low power consumption, and spectrum usage advantages.